These Terms and Conditions govern your use of the phopen platform. Please read them carefully. By registering an account or using any part of the platform, you agree to be bound by these terms.
Last updated: 2025. These terms apply to all users accessing phopen from the Philippines.
You must be at least 18 years of age to register and use the phopen platform. By creating an account, you confirm that you meet this age requirement and that all information you provide during registration is accurate, complete, and up to date. phopen reserves the right to request identity verification documents at any time to confirm eligibility. Only one account per person is permitted — duplicate accounts may be suspended without prior notice. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access to your account, you must notify us immediately at [email protected]. Accounts found to be shared, sold, or transferred to another person will be subject to immediate suspension.
The phopen platform is provided for lawful entertainment purposes only and is intended for use by players located in the Philippines. You agree to use the platform in good faith and in compliance with all applicable Philippine laws and regulations. Any attempt to manipulate game outcomes, exploit technical errors, use automated software or bots, or engage in any form of fraudulent activity is strictly prohibited and will result in immediate account termination and forfeiture of any associated balance. phopen reserves the right to void bets or winnings that result from technical errors, data feed failures, or obvious pricing mistakes. You must notuse the platform in any way that could damage, disable, overburden, or impair our servers or networks, or interfere with any other user's enjoyment of the platform. We reserve the right to suspend or terminate any account that violates these conduct standards, with or without prior warning depending on the severity of the breach.
All transactions on the phopen platform are conducted in Philippine pesos (PHP). Deposits must be made through the payment channels listed on the Deposit page, and phopen does not accept cash, cheques, or any payment method not explicitly listed. Your deposited balance is held in your phopen account and is available for use across all platform sections — sports betting and the game lobby — without any internal transfer required. Withdrawals are subject to identity verification and may require you to have completed the same payment method used for your most recent deposit. phopen reserves the right to apply processing times and to request supporting documentation before releasing withdrawal funds. Any balance that remains inactive for an extended period may be subject to dormancy procedures as outlined in our account management policy. It is your responsibility to ensure that your account details and linked payment information are kept accurate and current at all times.
All bets placed on the phopen platform are final once confirmed. You are responsible for ensuring the accuracy of any bet before submitting it — phopen cannot reverse a confirmed bet on the grounds of user error. Sports betting markets are subject to the specific rules applicable to each sport and event type, including rules governing abandoned matches, walkovers, and postponements. In the event of a dispute regarding a bet outcome, the decision of phopen's trading team is final and binding. Casino-style game outcomes are determined by certified random number generation processes, and phopen does not manipulate or influence game results in any way. Any winnings credited to your account as a result of a system error or manifest mistake may be reclaimed by phopen at any time. Players are encouraged to review the specific rules for each game type available in the Game Lobby before placing real-money wagers.
phopen is committed to promoting responsible gaming among all Filipino players on the platform. We strongly encourage all users to set personal deposit limits, session time limits, and to take regular breaks from gaming activity. If you feel that your gaming behaviour is becoming problematic or is negatively affecting your personal life, finances, or relationships, we urge you to visit our Responsible Gaming page for practical guidance and support resources. Players who wish to self-exclude or take a temporary break from the platform may contact our support team at [email protected] to request account restrictions. phopen reserves the right to impose limits or suspend accounts where we have reasonable grounds to believe a player may be experiencing gambling-related harm. The platform is strictly for adults aged 18 and above, and we take our duty of care to our players seriously. Responsible gaming is not just a policy for us — it is a core part of how we operate.
Your personal data is collected and processed in accordance with our Privacy Policy, which forms part of these Terms and Conditions and should be read alongside them. By registering an account on phopen, you consent to the collection, storage, and use of your personal information as described in the Privacy Policy. We use your data to operate your account, process transactions, verify your identity, and comply with applicable regulatory requirements. phopen does not sell your personal data to third parties for marketing purposes. We implement appropriate technical and organisational security measures to protect your data against unauthorised access, loss, or disclosure. You have the right to request access to, correction of, or deletion of your personal data by contacting us at [email protected], subject to any legal obligations that require us to retain certain records.
The phopen platform is provided on an "as is" and "as available" basis. While we make every effort to ensure the platform operates reliably and without interruption, we cannot guarantee uninterrupted access or that the platform will be free from errors, delays, or technical issues at all times. phopen shall not be liable for any loss of profits, loss of data, or any indirect, incidental, or consequential damages arising from your use of or inability to use the platform, even if we have been advised of the possibility of such damages. Our total liability to you in connection with any claim arising from your use of the platform shall not exceed the amount of funds held in your phopen account at the time of the claim. Nothing in these Terms and Conditions excludes or limits liability for fraud, death, or personal injury caused by our negligence, or any other liability that cannot be excluded under applicable Philippine law. You use the platform at your own risk, and you acknowledge that sports betting and gaming involve the risk of financial loss.
phopen reserves the right to update or modify these Terms and Conditions at any time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users through the platform or by email. Your continued use of the phopen platform after any changes have been posted constitutes your acceptance of the revised terms. If you do not agree with any updated terms, you should stop using the platform and contact us to close your account. We recommend that you review this page periodically to stay informed of any updates. Historical versions of these terms are not archived publicly, but you may request a copy of a previous version by contacting [email protected]. These Terms and Conditions are governed by the laws of the Philippines, and any disputes shall be subject to the exclusive jurisdiction of the Philippine courts.
If you have any questions about these Terms and Conditions or need clarification on any of the policies described above, you are welcome to reach out to the phopen support team. Our primary support channel is email — you can contact us at [email protected] and we aim to respond to all enquiries within a reasonable timeframe. For general questions about how the platform works, the FAQ page covers the most common topics raised by Filipino players. For account-specific concerns such as deposit issues, withdrawal requests, or account restrictions, please include your registered account details in your email so we can assist you efficiently. phopen is committed to being transparent and accessible to all players, and we take every support enquiry seriously. We do not operate a telephone support line at this time — email remains the most reliable way to reach us.
Quick answers to what Filipino players most commonly ask about the phopen platform rules.
Registration is free, deposits are in Philippine pesos, and the full platform is ready from your phone the moment you sign up. If you have questions, our FAQ page has you covered.